Frequently Asked Questions (FAQs)

1. What products does BIN HAMDAN offer?

BIN HAMDAN offers carefully selected, high-quality products designed to meet everyday needs with a focus on value and customer satisfaction.

2. Do you deliver across the UAE?

Yes, BIN HAMDAN delivers to all Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

3. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery (COD) is available across most locations in the UAE.

4. How long does delivery take?

Orders are usually delivered within 2–5 working days inside the UAE.

5. What are the delivery charges?

Shipping charges are clearly shown at checkout before you place your order.

6. How can I track my order?

Once your order is shipped, you will receive a tracking link or order update via WhatsApp, SMS, or email.

7. What is your return and exchange policy?

If you receive a damaged, defective, or incorrect item, please contact us within 24–48 hours of delivery. We will arrange a return or exchange as per our policy.

8. Can I cancel my order?

Orders can be canceled before shipment. Once dispatched, cancellations may not be possible.

9. Are your products authentic?

Yes, BIN HAMDAN guarantees 100% authentic and quality-checked products.

10. Is my payment information secure?

Yes, all payments on BIN HAMDAN are processed through secure and encrypted payment gateways to protect your information.

11. How can I contact BIN HAMDAN?

You can reach us via:

• WhatsApp

• Email

• Instagram & Facebook DM

Our customer support team is available to assist you.